Frequently Asked Questions
Everything you need to know about your Equiflair gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. For hygiene reasons, base layers and swimwear must have the protective seal intact.
Do you offer a warranty on high-performance gear?
Yes, all Equiflair hardware and equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
How do I determine the right size for my equipment?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself according to the diagrams provided to ensure a perfect fit for optimal performance.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger equipment purchases.